Code of Ethics

Professionalism, diligence and continuous improvement

Anyone wishing to become a member of the National Council of Jewellery Valuers must be willing to comply with our code of ethics. Our organisation is founded upon delivering the highest standards of business conduct in jewellery valuation.

For members that means demonstrating:

  • professionalism, honesty and integrity
  • diligence in all areas of business
  • continuous improvement of skills and knowledge.

Professionalism, honesty and integrity

Members will:

  • observe the highest standards of honesty, fairness and integrity in all business relations with members of the public and other valuers
  • conduct their business in a way that does not bring disrepute to the profession or diminish public confidence in the industry
  • carefully avoid the use of false titles, confusing technical terms and misleading or deceptive behaviour
  • extend a spirit of cooperation to fellow members, giving assistance where possible and showing mutual respect
  • ensure that only qualified and registered valuers conduct or sign certificates of valuation.
  • never disclose personal information unless the client authorises disclosure or you are compelled to by law
  • never act in breach of these rules even if directed by an employer.

Diligence in all areas of business

Members will:

  • always aim for the most objective and accurate valuation possible and provide customers with enough information to understand, as far as possible, any limitations in the valuation
  • ensure each valuation is a true appraisal of the item described and clearly fulfils the purpose stated for the valuation
  • take time to follow the recommended methodologies for valuing, with each item thoroughly tested and inspected to ensure a positive conclusion that protects both valuer and client
  • only value jewellery items and fine art within their specific area of expertise
  • decline valuations where they may have a conflict or pecuniary interest that could affect their judgement or, alternatively, disclose the conflict in full
  • comply with any professional requirements and ensure their business is protected by professional indemnity insurance
  • conduct their business with regard to the laws that bind them and not allow the profession to fall into disrepute.

Continuous improvement of skills and knowledge

Members will:

  • ensure they are up-to-date with market conditions that might influence trade prices of items, including precious metals, gemstones, watches, antique jewellery and labour, and be aware of fluctuations in overseas and local markets
  • maintain proficiency in the knowledge of gemmology and be able to correctly identify gemstones and accurately grade them
  • be experienced in the testing of metals, the processes used in manufacture and the variations between handmade mounts and production jewellery in order that they may be accurately described and assessed.

Breaching the code

Members who breach the code of ethics may be suspended or expelled from the NCJV. Such action is at the sole discretion of the NCJV without any right to recover fees paid and without any right to compensation. The exercise of the NCJV’s absolute discretion in expelling a member must comply with natural justice procedures.

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PO Box 509 Randwick NSW 2031