FAQ

  • Q. How do I find an NCJV Registered Valuer?

    Answer:

    A list of valuers is contained in this website under Find a Valuer or you can contact the NCJV in your State. There are over 450 Registered Valuers™ in Australia with about 2000 jewellery stores serviced by NCJV members.

  • Q. How do I know the valuer is registered?

    Answer:

    You can check if the valuer is a currentmember of the National Council of Jewellery Valuers (NCJV) by requesting to sight a current membership certificate. Jewellery stores employing registered valuers may have an NCJV decal in their window. Your valuation should be embossed with the NCJV seal which prominently displays that the valuer is a memberin the current year.

  • Q. How important is diamond certification?

    Answer:

    Diamonds are often accompanied by certification in the form of a Diamond Certificate. This certification can be offered by international bodies such as the Gemological Institute of America (GIA), HRD Antwerp, CIBJO to name a few. Certification can also be offered by Australian laboratories. Diamond certificates provideimportant information about the quality of a stone, however this information can be confusing to an untrained person. Certification systems can differ between the laboratories. There is no one standard system and they are not always comparable. An NCJV Registered Valuer™can help explain the certificate and interpret it for you. A Diamond Certificate only assesses the quality of the diamond. It does not include a value for the diamond and does not include an assessment of the quality of any settings or other precious gem material. Diamond certification can be a confusing tool in comparison shopping if not fully understood.

  • Q. How often should valuations be updated?

    Answer:

    It is important to have your jewellery reassessed every two or three years to ensure the valuation is current. Prices can fluctuate and insurance companies may request up-to-date information. The revaluation also notes any wear and tear and ensures you are not paying excessive premiums if prices decrease.

  • Q. Is it possible to have jewellery valued prior to purchase?

    Answer:

    Yes. By arrangement with your jeweller and valuer it is possible for this to occur. There are many good reasons for this. Advances in reproduction technology have resulted in increasing numbers of synthetic stones reaching the marketplace. For example, synthetic rubies could be worth 95 per cent less than natural rubies but they look identical to the untrained eye. Registered Valuers™ are kept up-to-date with new developments in the industry and are trained to identify imitations. If you are unsure about an item's authenticity, have it checked by an NCJV Registered Valuer™. Such an appraisal will also help ensure you pay a fair price.

  • Q. Should I have my jewellery photographed?

    Answer:

    Photographing your jewellery is a further safeguard in the event of loss or damage. It is particularly useful for police trying to match recovered property.

  • Q. What does a valuation involve?

    Answer:

    Your jewellery is carefully assessedand is then valued using current market research. After the appraisal you will receive a valuation certificate which contains a full description of your jewellery, including gram and carat weights, and a statement explaining the reason for the valuation and the intended market. An NCJV Registered Valuer™ undergoes years of training to be able to provide this service.

  • Q. Why do I need to have my jewellery valued?

    Answer:

    A professional valuation is an important safeguard if your jewellery is lost, stolen or damaged for many reasons. It provides proof of ownership in the happy event that the jewellery is recovered. Insurance companies are unlikely to provide full compensation for an expensive piece of jewellery unless you can prove its true value. A valuation also gives you a comprehensive description of the item, which is invaluable if you decide to have the piece remade. Valuation is also an effective means of ensuring you receive a fair price if you sell your jewellery, provided the valuation is undertaken for that reason.

  • Q. Why is there a cost for performing a valuation?

    Answer:

    Professional valuation is not a case of simply looking at an item and guessing a price. It is a complex process that uses specialised equipment and requires a high level of expertise to determine the quality and value of all the partsof the jewellery item. NCJV Registered Valuers™are trained to identify the tiniest details that can affect a valuation and the NCJV's Fine Arts members and Specialist Valuers have many years of experience in specialised areas. NCJV membership is dependent on years of training and a demonstrated ability to be able to represent jewellery and fine arts correctly to the public. There is a cost attached for consumers to have a valuation prepared as you are retaining the services of an experienced trained professional who is responsibilefor providing you with a legal document.

  • Q. Why use a registered valuer?

    Answer:

    The question should be: “Why risk using someone who is not registered”? Accurate valuation is an exacting anddemanding process that requires extensive experience and knowledge. Valuers registered with the NCJV are experts in their profession who undergo extensive training in gemmology, diamond grading and valuing. Specialist Valuers must have demonstrated ability within their chosen area of expertise. All NCJV members must also commit to ongoing professional development to retain their membership.

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